"Tell me about a time you improved a process or automated something."
Answer
- The pain: manual, slow, error-prone work (quantify hours or error rate).
- Your initiative: nobody asked, or you proposed it.
- Solution: script, tool, CI step, template; how you got adoption.
- Result: time saved per week, errors avoided, people using it.
- Great place to show software skills from a non-software role.